سياسة الاستبدال والاسترجاع

Return and exchange policy: - Free exchange and return if the order was delivered to the customer incorrectly or incomplete. - If the customer changes their mind about any perfume or wishes to return the order for any personal reason* it can be returned, and a shipping fee of 40 Saudi Riyals will be charged, and the process takes 3-8 working days after receiving the return from the customer. - If a replacement is requested for any personal reason*, the replacement is free, and a shipping fee of 40 Saudi Riyals will be charged, and the process takes 3-8 working days. The product replacement period is 7 days from the time of receiving the order, and the return period is 3 days from the time of receiving the order (provided the product is unopened and unused). *